Shipping policy

Order Processing Time

We aim to process all orders within 1-3 business days. Once your order has been processed and dispatched, you will receive an email confirmation with tracking information.

Shipping Locations

We only ship within the UK. Unfortunately, we do not offer international shipping at this time.

Shipping Time

Delivery typically takes between 7-14 working days. Please note that shipping times are estimates and can vary due to factors beyond our control, such as postal delays or high demand.

Shipping Costs

Shipping costs are calculated at checkout and are based on the size, weight, and destination of your order. Any shipping promotions or discounts will be clearly stated on our website.

Multiple Shipments

If you order more than one item, your order may arrive in separate shipments, as items may be dispatched from different locations. You will receive tracking information for each shipment.

Shipping Delays

While we strive to meet our estimated delivery times, shipping may be delayed due to unforeseen circumstances, including public holidays, weather conditions, or courier delays. If your order is significantly delayed, we will notify you via email.
 
Incorrect Address

Please ensure that your shipping details are correct when placing your order. We cannot be held responsible for orders shipped to an incorrect or incomplete address provided at checkout.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at Info@essperi.com We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please reach out to our customer service team at info@essperi.com for further assistance.